Remote Client Support Agent

Job Summary

A company is looking for a Remote Client Support Agent to deliver exceptional support to clients.

Key Responsibilities

• Respond to incoming customer inquiries via phone, email, and chat
• Demonstrate a thorough understanding of products and services to effectively address client needs
• Maintain accurate documentation of all client interactions

Required Qualifications

• Minimum of 1-2 years of experience in customer service or support
• Familiarity with CRM software and customer support tools
• Ability to work efficiently in a remote setting with minimal supervision
• Must be available to work flexible hours, including potential evenings and weekends
• Must have a reliable desktop or laptop computer running Windows 11