Team Associate

Job Summary

A company is looking for a Team Associate I in the Office of Admissions.

Key Responsibilities

• Receives and directs inbound calls, responds to inquiries, and follows up with applicants regarding admissions documents
• Documents and tracks prospective student interactions in the CRM system and prepares reports for accuracy
• Identifies and resolves administrative process issues and collaborates with other departments on tasks

Required Qualifications

• High school diploma or GED with 3 years of clerical work experience in a customer service environment
• Additional related experience or education may substitute for the education or experience requirement
• Proficiency in Microsoft Office Suite
• Experience working independently in a remote environment
• Ability to prioritize and manage multiple tasks effectively