Team Lead, Wellbeing

Job Summary

A company is looking for a Team Lead: Wellbeing.

Key Responsibilities

• Lead and develop a team of Customer Success Managers for Wellbeing customers
• Monitor customer and team performance to inform operational changes
• Manage risk and ensure retention and revenue goals are met for Wellbeing customers

Required Qualifications

• Eight to ten years of relevant work experience, including five years in an international context
• People management experience is advantageous
• Proven project management expertise, especially under pressure
• Comprehensive understanding of EAP and its commercial aspects
• Excellent computer skills, including GSuite and Salesforce