Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager in the Fintech sector.

Key Responsibilities

• Collaborate with tech-savvy customers to leverage Plaid for their business and technical objectives
• Own post-sales technical strategy, ensuring alignment and communication of mutual roadmaps
• Identify opportunities to optimize customer integrations and drive adoption of technical features

Required Qualifications

• 5+ years in a client-facing, technology-focused role
• Experience managing customer relationships and executing technical strategies
• Ability to connect technical solutions to business objectives and KPIs
• Deep understanding of APIs, databases, and system architecture
• Experience influencing technical decision-makers and building trusted relationships