Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer for its Robotics Technical Support team.

Key Responsibilities

• Analyze, mitigate, or resolve technical issues escalated by Amazon Robotics Facilities
• Utilize data sources and logs to identify and resolve software/hardware defects
• Collaborate with development teams to create solutions for high severity incidents

Required Qualifications

• 2+ years of software development or technical support experience
• Experience scripting in modern programming languages
• Experience troubleshooting and debugging technical systems