Job Summary
A company is looking for a Technical Support / Customer Service Representative-Remote (Night Shift).
Key Responsibilities
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
Required Qualifications
- 1+ year of customer service experience
- The ability to work an evening or overnight schedule
- A high school diploma or GED
- Technical support experience preferred
- A quiet, distraction-free environment to work from in your home
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