Technical Support Specialist

Job Summary

A company is looking for a Technical Support, I.

Key Responsibilities

• Provide application support for Finance and HR products, ensuring customer satisfaction
• Resolve customer issues by following established guidelines and collaborating with other departments
• Maintain knowledge of software applications and assist in training users on best practices

Required Qualifications

• 1-2 years of customer service experience
• Solid analytical and troubleshooting skills
• Understanding of data structures and ability to identify patterns
• Experience working with customers and maintaining relationships
• Bachelor's degree or equivalent work experience in Accounting, Finance, or MIS related field preferred