Job Summary
A company is looking for a Part-Time Customer Service Representative (Remote - Texas).
Key Responsibilities
- Develop a comprehensive understanding of processes, procedures, and tools associated with the business model
- Work with members, brokers, providers, and vendors through multiple channels
- Manage an assigned caseload while maintaining service delivery and quality expectations
Required Qualifications
- 1+ years of experience in a high-volume or customer-focused setting
- 1+ years of healthcare experience
- High school diploma or GED
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