Underwriting Helpdesk Specialist

Job Summary

A company is looking for an Underwriting Helpdesk.

Key Responsibilities

• Provide timely support and guidance to Sales, Underwriting, and Operations staff on loan scenarios and guidelines
• Maintain communication with Loan Officers, Underwriters, and Processors, addressing their underwriting questions
• Research agency guidelines and maintain the Self-Employed Income Dashboard for accurate income calculations

Required Qualifications, Training, and Education

• High school diploma or equivalent
• Minimum of 5 years of experience with FHA, VA, Conventional, USDA, and HFA guidelines
• Complete knowledge of the mortgage industry and related agencies
• Familiarity with RESPA requirements and Good Faith Estimate preparation
• Knowledge of MS Office Suite and Encompass Loan Origination system is preferred