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Customer Service Representative

7/10/2025

Remote

Job Summary

A company is looking for a Customer Service Representative to work remotely.

Key Responsibilities
  • Connect patients with care through primarily outbound calls and occasional inbound call management
  • Assist callers with inquiries related to appointment scheduling, medical records, and community resources
  • Document calls and actions taken within core systems and assign tasks to clinic staff as needed
Required Qualifications
  • High School Diploma or equivalent
  • 1-3 years of healthcare experience
  • Proficient in Microsoft Word, Excel, PowerPoint, and other relevant software
  • Experience with health insurance and scheduling
  • Ability to solve moderately complex problems independently

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