Remote Healthcare Customer Service Representative

Job Summary

A company is looking for a Remote Healthcare Call Center Associate.

Key Responsibilities

• Answer high-volume inbound customer calls for a Pharmaceutical Company Patient Assistance Program
• Make outbound calls to address questions and assist with program applications
• Utilize training and resources to resolve patient and healthcare provider inquiries

Required Qualifications, Training, and Education

• High School Diploma or equivalent required
• 1-2 years of customer service experience required; call center experience preferred
• Ability to work flexible hours, including shifts between 8:00am - 8:00pm EST
• Must successfully pass typing and customer service assessments
• Dedicated home workspace with reliable internet connectivity required