Customer Onboarding Manager

Job Summary

A company is looking for a Customer Onboarding Manager to ensure successful onboarding for new customers transitioning to their solutions.

Key Responsibilities

• Lead customer onboarding experiences, customizing them to maximize utilization
• Ensure timely project completion and proactive outreach for customer success post-go-live
• Collaborate with internal teams to define best practices and maintain accurate client documentation

Required Qualifications

• BA/BS/BE degree required
• Demonstrable leadership skills and ability to influence decision-making
• Highly organized with strong multitasking abilities
• SaaS experience and/or legal experience preferred
• Ability to work cross-functionally in a fast-paced environment