Vetting Specialist

Job Summary

A company is looking for a Vetting Specialist responsible for ensuring the accuracy of organization and charity records in their database.

Key Responsibilities

• Act as the initial point of contact for consumers regarding client programs and eligibility
• Collect and review documentation for consumers and maintain records in the company database
• Manage workload effectively to prioritize multiple customer inquiries while maintaining high-quality support

Required Qualifications

• One year of client-facing, customer service experience preferred
• Strong experience with Microsoft 365 Office, particularly Word, Excel, and Outlook
• Ability to work independently and in a team environment
• Self-motivated with the capability to prioritize and manage changing priorities
• Comfortable learning new systems and programs