Wholesale Agency Support Specialist

Job Summary

A company is looking for a Wholesale Agency Support Specialist.

Key Responsibilities

• Address inquiries from partner agents regarding coverage, underwriting, and billing
• Document all interactions in CRM and policy administration systems
• Collaborate with colleagues to fulfill agent requests and share knowledge

Required Qualifications

• 2 years' experience in a sales or customer-facing role, preferably in financial services or a regulated industry
• Experience in the insurance industry is a plus
• Willingness to take phone calls and answer emails for up to 8 hours a day
• Strong computer skills, preferably with CRM platforms and videoconferencing tools
• Reliable high-speed internet and a private workspace for remote work