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Senior Customer Renewal Specialist

6/18/2025

Remote

Job Summary

A company is looking for a Senior Customer Renewal Specialist to manage customer accounts and execute the renewals process.

Key Responsibilities
  • Negotiate and execute customer renewals across multiple product lines and regions
  • Ensure quarterly targets are met regarding price increases, agreements, customer churn, and retention
  • Maintain accurate data, reporting, and forecasting on assigned renewals
Required Qualifications
  • Bachelor's degree or equivalent job experience
  • 3-5 years of experience in renewals or a similar role
  • Knowledge of Salesforce and Salesforce CPQ
  • Fluent in English; business fluency in Spanish is a plus
  • Ability to work effectively in a hybrid work environment

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