Job Summary
A company is looking for a Medical Collections Representative (TN).
Key Responsibilities
- Contact consumers with past due medical bills to negotiate payment arrangements
- Provide empathetic support and solutions to customers regarding their medical debts
- Achieve performance-based goals to maximize earning potential through bonuses or commission
Required Qualifications
- Experience in resolving challenging customer situations
- Professional communication skills suitable for conflict resolution
- Ability to self-manage in a remote work environment
- Must have a private workspace and reliable internet connection
- Experience in medical or bill collection is preferred but not required
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