Job Summary
A company is looking for a Manager, Customer Success.
Key Responsibilities
- Lead and manage the Customer Success team to drive customer satisfaction and retention
- Develop and implement customer success strategies and initiatives
- Analyze customer feedback and data to improve service delivery and customer experience
Required Qualifications
- Bachelor's degree in a relevant field
- Proven experience in customer success or account management
- Strong leadership and team management skills
- Experience with customer relationship management (CRM) tools
- Ability to analyze data and generate actionable insights
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