Remote Patient Service Agent

Job Summary

A company is looking for a Remote Patient Service Agent.

Key Responsibilities

• Handle 80-100 inbound/outbound patient calls daily
• Schedule and reschedule appointments accurately
• Collect/manage patient information in compliance with HIPAA

Required Qualifications

• 1-3 years of general customer database (CRM) experience
• College education (completed degree or relevant coursework)
• 1-3 years of call center experience preferred
• Experience within the healthcare industry preferred
• Bilingual preferred (Spanish)