Concierge Services Specialist

Job Summary

A company is looking for a Concierge Partner.

Key Responsibilities

• Assist clients with system login, navigation, and task execution via phone and email
• Train clients on system features, including advanced functionalities like searching and exporting
• Fulfill account management requests such as account creations and project access

Required Qualifications

• Bachelor's degree or higher in any discipline
• Multilingual in English and at least one additional language (German, Mandarin, Cantonese, or Spanish)
• 2-3 years of experience in customer service, tech support, legal, government, financial, or hospitality roles
• Familiarity with Windows and Mac operating systems, and Microsoft 365 applications
• Digital intelligence and literacy, with the ability to communicate information effectively