Remote Property Support Associate

Job Summary

A company is looking for a Property Support Associate - Payment Support.

Key Responsibilities

• Respond to resident and property employee inquiries via phone, email, or chat
• Coordinate and process tasks and requests while ensuring compliance with regulations and company policies
• Manage ledger adjustments, returned payments, and payment-related support tickets

Required Qualifications

• Bachelor's degree or 3-5 years of related experience in property management or customer service
• Experience in real estate or property management operations preferred
• Familiarity with YARDI and Microsoft Office is preferred
• Understanding of database concepts and resident ledgers
• Strong organizational and time management skills