Retail Operations Analyst

Job Summary

A company is looking for a Retail Strategy and Operations Analyst.

Key Responsibilities

• Provide analytical support to assess financial impact and ROI on retail initiatives and special projects
• Develop and manage bonus schemes and incentive programs, reconciling payouts for payroll
• Analyze labor costs and trends to improve scheduling efficiency and employee productivity

Required Qualifications

• 2 years of experience in CRM and/or Workforce Management roles for at least 10 locations
• 2+ years of experience in a retail environment; leadership experience preferred
• Demonstrated skills with retail metrics and scheduling data
• Advanced proficiency with Excel, Tableau, and Looker
• Strong financial acumen and analytical skills