Salesforce Technical Business Analyst

Job Summary

A company is looking for a Salesforce Technical Business Analyst to support its Salesforce Team in designing, implementing, and improving business processes and systems.

Key Responsibilities

• Identify business needs and collaborate with stakeholders to develop innovative solutions
• Prepare and review functional specifications, obtaining necessary approvals
• Document system processes, configurations, and changes while managing multiple projects concurrently

Required Qualifications

• 2 years of experience in functional design and requirements in Salesforce
• Experience with Salesforce Sales and Service Cloud and Lightning capabilities
• Bachelor's degree in Information Systems or related field, or an Associate's degree with five years of experience in systems analysis
• Experience creating functional and technical documentation
• Familiarity with relational databases and the ability to create basic SQL queries