Senior Customer Adoption Manager

Job Summary

A company is looking for a Senior Customer Adoption Manager.

Key Responsibilities

• Lead customer engagements with strong project management practices to drive solutions
• Ensure customer success through accurate adoption of the platform and ongoing partnership
• Develop and champion standard processes, tools, and resources to scale success

Required Qualifications

• Proven experience in Procurement, Procure-to-Pay, Source-to-Contract, Sourcing & Category Management, or Accounts Payable
• SaaS expertise with strong client management and customer engagement skills
• Collaborative team player who shares best practices and drives continuous improvement
• Strong organizational and analytical capabilities
• Willingness to travel up to 10%