Senior Customer Marketing Manager

Job Summary

A company is looking for a Senior Manager of Customer Marketing.

Key Responsibilities

• Source, craft, and publish compelling customer narratives that highlight measurable outcomes and industry innovation
• Partner with cross-functional teams to produce multimedia testimonials and advocacy assets that accelerate deals
• Design and manage the Customer Advisory Board, focusing on product feedback and peer networking

Required Qualifications

• 6-8+ years in customer marketing, advocacy, or product marketing in high-growth B2B SaaS companies
• Experience developing enterprise customer stories and managing executive forums
• Proven success in enhancing brand presence on review platforms and influencing pipeline
• Portfolio of multimedia assets with measurable business impact
• Bachelor's degree in marketing, communications, or a related field