Senior Customer Solutions Architect

Job Summary

A company is looking for a Senior Customer Solutions Architect.

Key Responsibilities

• Act as the technical authority on the platform and serve as the customer's primary advisor
• Drive customer adoption and expansion through onboarding, implementation, and technical enablement
• Collaborate closely with Product Managers to influence the product roadmap based on customer needs

Required Qualifications

• 5 to 7 years of experience as a solutions architect or in similar customer-facing roles
• Proficiency in Arabic and English, with the ability to work in remote and international teams
• Experience with Cloud Native technologies, including Containers and Kubernetes
• Familiarity with DevOps tools such as Terraform, Helm, and API scripting
• Knowledge of security and monitoring tools like Prometheus or Falco is a plus