Records Retrieval Agent

Job Summary

A company is looking for a Records Retrieval Agent 3 for the CPR Special Assignment Team.

Key Responsibilities

• Request copies of medical records from provider offices, focusing on high-priority cases
• Coordinate operational support and retrieval activities with specialty skill teams
• Maintain professional communication with provider offices and provide status updates to clients

Required Qualifications

• High school diploma, GED, or equivalent work experience
• Mastery of the record retrieval process and proprietary systems from previous roles
• Understanding of HIPAA regulations
• Ability to work collaboratively in a team environment
• Experience with planning, executing, and following up on procedures