Senior Data Programs Analyst

Job Summary

A company is looking for a Senior Customer Success & Support Data Programs Analyst.

Key Responsibilities

• Lead and manage high-priority analytics and process improvement projects
• Oversee timelines, deliverables, dependencies, and stakeholder communication for analytics project delivery
• Collect, clean, and analyze data to provide reliable insights for reporting and decision-making

Required Qualifications

• Bachelor's degree in business, data analytics, finance, or a related field
• 5+ years of experience in data analytics, business analytics, or operations within a SaaS or technology-driven environment
• 2+ years of experience in a GTM or Financial data operations function
• Proficiency with BI tools (Domo, Tableau, PowerBI, Looker) and strong SQL skills
• Strong data visualization skills to simplify complex insights for varied audiences