Senior Development Support Engineer

Job Summary

A company is looking for a Sr Development Support Engineer to join their Development team, serving as a key escalation and support resource for complex software issues.

Key Responsibilities

• Act as the primary escalation point for internal IT support teams, resolving complex technical issues
• Identify, investigate, and document software bugs and defects in clinical applications
• Support cloud-based deployments and application rollouts in collaboration with IT and DevOps teams

Required Qualifications

• Bachelor's degree in Engineering, Programming, Computer Science, or a related field
• 5+ years of experience in a support, development, DevOps, or implementation role focused on technical operations
• Proven ability to troubleshoot complex systems across cloud, network, and application layers
• Hands-on experience with tools like GitHub, ArgoCD, and AWS services
• Proficiency in scripting and configuration languages such as Python, Bash, and YAML