Senior Director of Treasury Operations

Job Summary

A company is looking for a Senior Director of Treasury & Customer Operations to lead banking and cash management operations.

Key Responsibilities

• Manage middle office, customer support, payment processing, and transaction desks for seamless operations
• Drive operational transformation by reimagining workflows and implementing automated solutions
• Enhance customer experience by modernizing processes and ensuring timely service in a regulated environment

Required Qualifications

• Bachelor's degree in Finance, Business, or a related field (Master's degree preferred)
• 20+ years in banking operations with a focus on cash management and customer service
• 8+ years in leadership or management roles
• Experience in regulated environments such as financial institutions or fintech
• Deep technical expertise in cash management and financial systems