Senior Manager, Customer Trust

Job Summary

A company is looking for a Senior Manager, Customer Trust & Field Security Specialist.

Key Responsibilities:

• Scale and enhance programs like the Customer Trust Center to provide customers with security, privacy, and compliance information
• Act as a trusted advisor for customer security teams, supporting sales and account managers in client-facing discussions
• Analyze and respond to cybersecurity sections of RFIs and RFPs, maintaining accurate security documentation

Required Qualifications:

• At least 7 years of experience in cybersecurity or information security roles
• Minimum 4 years in customer-facing roles, advising senior security and IT leaders
• Deep technical understanding of cybersecurity principles and compliance frameworks
• Experience in developing scalable Customer Trust programs preferred
• Professional certifications such as CISSP, CISM, or CompTIA Security+ are advantageous