Senior Manager, Expert Services

Job Summary

A company is looking for a Senior Manager, Expert Services.

Key Responsibilities

• Develop and execute business plans for Automation Engine and Platform services
• Support service and product selling motions through accurate delivery scoping
• Lead and manage high-performing experts in consulting and implementing platform services

Required Qualifications

• 2+ years of leadership experience in professional services roles
• 5+ years of consulting experience for complex, global organizations
• Experience managing professional services forecasting and resourcing
• Industry certifications such as Certified ServiceNow Administrator or ITIL
• Technical delivery experience with ServiceNow Platform Services