Senior Manager of Business Operations

Job Summary

A company is looking for a Senior Manager Business Operations.

Key Responsibilities

• Oversee daily back-office operations related to settlement, funding, reconciliation, and exception processing
• Build and lead a high-performing back-office operations team, ensuring effective training and development
• Analyze operational workflows to streamline processes and implement improvements for efficiency

Required Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• 8+ years of experience in payment processing or financial operations, with at least 4 years in a leadership role
• Strong background in bankcard processing, including funding, settlement, chargebacks, and reconciliation
• Deep understanding of the end-to-end transaction lifecycle
• Proficiency in Microsoft Office and experience with reconciliation or operational workflow systems