Telecom Scheduler

Job Summary

A company is looking for a Telecom Scheduler to coordinate and schedule service requests across multiple service lines and states.

Key Responsibilities

• Partner with dispatch teams, field managers, and technicians to assign resources to jobs efficiently
• Manage and update job statuses in real time using a cloud-based system
• Contribute to continuous improvements in scheduling and service delivery processes

Required Qualifications

• Customer service or scheduling experience preferred
• Quick learner with the ability to adapt to new systems and processes
• Team-oriented mindset with flexibility to handle various tasks
• Comfortable working independently with minimal supervision
• Proficient in Microsoft Office (Word, Excel, Outlook)