Job Summary
A company is looking for a Strategy & Business Analysis Sr. Manager.
Key Responsibilities
- Conduct complex analysis to inform strategic decisions across the Customer Office
- Lead annual planning and quarterly business reviews, developing capacity models for various teams
- Run business cadences to track performance and refine KPIs across post-sale functions
Required Qualifications
- Bachelor's degree in Business, Management, or related field; MBA preferred
- 10+ years of experience in strategy, business analysis, or operations
- 7+ years of experience within SaaS, specifically in GTM, Customer Success, Support, or Services Operations
- Extensive experience with customer-focused analysis and business intelligence tools
- Proven ability to thrive in a fast-paced, dynamic environment and drive results through collaboration
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