Senior Product Manager

Job Summary

A company is looking for a Senior Product Manager - Client Experience.

Key Responsibilities

• Deliver B2B solutions that enhance client adoption, satisfaction, and growth
• Lead product strategies from discovery through delivery and continuous improvement
• Utilize AI to enhance client experiences while balancing automation and human control

Required Qualifications

• 5+ years of product management experience, preferably in B2B SaaS or client-facing platforms
• Proven ability to translate client needs into clear requirements and user stories
• Experience with full lifecycle product leadership focusing on usability and adoption
• Familiarity with dashboards and self-service tooling that empower users
• Data-informed decision-making skills, using research and analytics to guide strategy