Senior Quality Improvement Consultant

Job Summary

A company is looking for a Sr. Consultant, Quality Control & Improvement.

Key Responsibilities

• Execute Quality Process Improvement projects and initiatives, including leading work management and heat mapping projects
• Initiate process improvements, root cause analysis, and implement metrics, automation, and training
• Collaborate with various teams to define client implementation testing processes and maintain quality documentation

Required Qualifications

• College degree or equivalent work experience
• 10+ years of relevant work experience in the healthcare industry or expertise in benefit configuration and testing
• Expert level experience with MS Excel for data analysis
• Minimum eight years of experience in leading process improvement initiatives
• Experience in client-facing roles with knowledge of PBM processes and quality controls