Senior ServiceNow Business Analyst

Job Summary

A company is looking for a Senior ServiceNow Business Analyst to lead the requirements lifecycle for complex ServiceNow initiatives.

Key Responsibilities

• Translate strategic business goals into compliant ServiceNow solutions
• Design and document business processes, workflows, and functional specifications
• Guide system and user acceptance testing to ensure quality benchmarks are met

Required Qualifications

• U.S. Citizenship is required
• Minimum 5 years of business analysis experience, preferably in a government environment
• Hands-on experience with ServiceNow and its common modules
• Proficiency in developing business process documentation using Microsoft Visio or similar tools
• Experience translating business needs into detailed technical requirements