Senior Support Engineer

Job Summary

A company is looking for a Senior End User Support Engineer to join their End User Services team in New York.

Key Responsibilities

• Provide desktop and mobile device support firm wide
• Analyze, troubleshoot, and resolve hardware and software problems
• Own requests through to resolution, ensuring the requester is kept informed of the progress throughout

Required Qualifications

• 7+ years of experience in a similar role
• Experience with Windows Server support and administration
• Knowledge of Azure Active Directory support and administration
• Experience with VMware or comparable systems
• Expertise in mobile device platforms (iOS, Android)