Call Center Agent

Job Summary

A company is looking for a Call Center Agent to handle incoming calls for the Florida Department of Financial Services.

Key Responsibilities

• Provide exceptional customer service in a high-volume call environment
• Maintain full-time availability for a Monday through Friday schedule, 8:00 AM to 5:00 PM EST
• Utilize technical skills to navigate software applications and manage calls effectively

Required Qualifications

• Must have a reliable wired internet connection with a minimum speed of 20 Mbps download and 5 Mbps upload
• Possess a high-quality wired headset, keyboard, and mouse for optimal performance
• Available to work a consistent Monday through Friday schedule, from 8:00 AM to 5:00 PM EST
• Preferred residency in Florida or Texas
• Ability to pass a Level 2 background check