ServiceNow Business Analyst

Job Summary

A company is looking for a ServiceNow Business Analyst.

Key Responsibilities

• Act as a ServiceNow SME with hands-on experience in Scoped Apps, ITSM modules, and Flow Designer
• Translate business requirements into detailed user stories and flow designs within ServiceNow
• Collaborate with developers to ensure technical solutions align with business needs

Required Qualifications

• 5+ years of experience as a Business Analyst, with at least 3+ years focused on ServiceNow
• Proven expertise in ServiceNow ITSM, Scoped Applications, and Flow Designer
• Strong understanding of ServiceNow architecture and platform capabilities
• Experience working in Agile/Scrum environments
• Experience with client-facing roles