State Licensed Pharmacy Technician

Job Summary

A company is looking for a Customer Care Pharmacy Technician (Full-Time).

Key Responsibilities

• Serve as the primary contact for member calls and prior authorization inquiries, ensuring proper case escalation
• Intake and process prior authorization requests, providing accurate information to prescribers, members, and pharmacies
• Support customer service representatives and assist in training new team members as needed

Required Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred
• Current National Certification as a Pharmacy Technician (CPhT) and valid license required
• 2+ years of pharmacy technician experience in a clinical setting
• 2+ years of customer service experience with a focus on building customer loyalty
• Bilingual Spanish highly preferred; experience with Medicare preferred