Statistical Data Analyst/Project Manager (Customer Insight)

Statistical Data Analyst/Project Manager (Customer Insight)

Job Overview:

Stratfield is seeking a Statistical Data Analyst/Project Manager (Customer Insight) to join our client’s Customer & Market Insights team. The ideal candidate will have a strong background in survey analytics and project management, and will be responsible for delivering insights on customer experience and satisfaction using feedback data.

This is a contract position that will be remote. Sponsorship is not available for this position.

Responsibilities:
• Lead project intake and delegation for internal requests for customer experience insights, including all project documentation.
• Deliver insights leveraging survey data to internal stakeholders across various projects.
• Perform analysis using customer experience survey data to support business questions and initiatives.
• Manage third-party vendors to deliver cross-functional insights requiring broader industry-level analysis.

Qualifications:
• Bachelor’s Degree in Marketing, Economics, or a related data-centric field.
• 3–4 years of experience analyzing quantitative and qualitative data.
• Proficiency in survey data analysis and statistical platforms.
• Strong communication skills and ability to work independently and within cross-functional teams.
• Experience managing multiple project timelines and prioritizing updates.
• Ability to learn new systems and analytical platforms.
• Familiarity with Natural Language Processing capabilities.
• Experience with platforms such as SMG 360 is a plus.

About Stratfield

We started Stratfield Consulting with the belief that companies are looking for a more reliable consulting firm to deliver an expanding list of projects. We believe that Better People combined with Better Tools will lead to Better Projects. Our objective is to be the most trusted consulting firm for our clients. We are very careful about the people that we invite into the firm.