Strategic Success Specialist

Job Summary

A company is looking for a Strategic Success Specialist to drive customer engagement and product adoption.

Key Responsibilities

• Proactively reach out to customers to provide data-driven recommendations and best practices
• Conduct customer trainings and strategy calls to optimize product usage and ROI
• Collaborate with sales and support teams to identify growth opportunities and capture customer feedback

Required Qualifications

• 2+ years of experience in a customer success or sales role
• Experience with a sales engagement platform
• 1+ years of experience using Salesforce and/or Dynamics CRM
• Previous experience in a SaaS or technology company preferred
• High level of empathy and emotional intelligence