Student Support Specialist

Job Summary

A company is looking for a Student Support Specialist (Full-time).

Key Responsibilities

• Provide tailored assistance to students and staff, adapting support to current organizational priorities
• Manage student inquiries through various channels, ensuring clarity and professionalism
• Collaborate with internal teams to enhance student experiences and resolve concerns effectively

Required Qualifications

• High School diploma or equivalent
• 2 or more years of student/customer support experience
• Ability to manage a workload with significant phone inquiries
• Proficient in Microsoft Office, Salesforce, and Genesys applications
• Associate's degree in a related field is preferred