Remote Customer Care Specialist

Job Summary

A company is looking for a mainly remote customer care contact specialist.

Key Responsibilities

• Answer incoming phone calls and emails regarding individual life insurance products and policies
• Assist clients with initiating insurance claims and provide information on policy changes
• Facilitate policy premium payments and administrative requests, and assist with website navigation

Required Qualifications

• 2 years of experience in a customer service role
• High school diploma or equivalent
• Experience with basic computer and software skills
• Ability to work a full-time schedule with some in-office requirements
• Wired internet connection (not WiFi) required for remote work