System Analyst

Job Summary

A company is looking for a System Analyst Middle in Customer Service.

Key Responsibilities

• Propose and implement strategies to enhance customer experience and optimize the conversion funnel
• Participate in the product life cycle from idea to implementation and launch
• Create technical documentation, specifications, and manage end-to-end product development requirements

Required Qualifications

• At least 3 years of experience as a System Analyst
• Experience with designing API, architecture, data models, and business processes
• Familiarity with UML/BPMN and REST/gRPC models
• Basic SQL skills and knowledge of prioritization frameworks
• B1 or higher English level for effective communication with an international team