Systems Administrator

Job Summary

A company is looking for a Systems Administrator to provide customer support and manage communication systems.

Key Responsibilities

• Perform system administration and software changes for customer communication systems
• Provide Tier 1 support for incident management and troubleshooting
• Manage user access, account setup, and endpoint device orders

Required Qualifications

• Five or more years of experience in IP-PBX installations and administration
• Knowledge of Avaya Communication Manager and related systems
• Strong understanding of IP-PBX design and configurations
• Proficient with Avaya administration tools and Microsoft applications
• Bachelor's degree in Computer Sciences, Engineering, or related field preferred