Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager (Mid-Market).

Key Responsibilities

• Build long-lasting relationships with mid-market customers and key stakeholders
• Guide customers through key milestones and increase adoption of product features
• Triage critical customer issues and collaborate with internal teams for resolution

Required Qualifications

• 3+ years of experience in a customer-facing role at a SaaS company
• Preferred experience in a technology-focused PEO or HRIS
• Flexibility with changing job duties and responsibilities
• Passion for training customers and internal teams
• Interest in collaborating with product and engineering teams