Technical Engagement Manager

Job Summary

A company is looking for a Technical Engagement Manager to lead SaaS implementations for clients.

Key Responsibilities

• Manage the end-to-end implementation of software projects, ensuring timely and budget-compliant delivery
• Customize software systems based on client needs and facilitate training sessions to develop client expertise
• Document project requirements and maintain communication with clients and internal teams throughout the project lifecycle

Required Qualifications

• Bachelor's Degree in a related field preferred, or 5-7 years of relevant experience in lieu of a degree
• 3 years of direct customer-facing and implementation delivery experience
• Strong technical acumen and understanding of software development practices
• Ability to identify areas for improvement and specify technical changes to development teams
• Experience managing projects and coordinating with internal teams and stakeholders