Telecommunications Engineer

Job Summary

A company is looking for a Telecommunications Engineer to join their network and telecom services team.

Key Responsibilities

• Configure, maintain, and support enterprise contact center applications and unified communications systems
• Manage Cisco Unified Call Manager and related components, ensuring high service resiliency
• Participate in on-call rotation, perform system upgrades, and support disaster recovery testing

Required Qualifications

• Bachelor's degree in Computer Science, Networking, or related field (or equivalent experience)
• 3+ years of direct VOIP/telecommunications experience
• Minimum 2+ years Networking/Systems experience (WAN, LAN, Firewalls)
• Strong knowledge of VOIP, SIP, and QoS
• Proficient in Cisco technologies such as CUCM, PCCE, and CVP